General Conditions

On all our transactions with Life Outdoor Living B.V. apply our General Sell – Delivery and Payment conditions of Life Outdoor Living B.V., as filed on the 22th of October 2013 under number 20050178 with the Chamber of Commerce in Woerden (NL). With acceptation of an order you expressly accept the content of these conditions. The conditions can be downloaded on our website. Via this link you can download our general conditions.


Life Outdoor Living has a correct and fair warranty policy on all its products. All our products are made with care and high quality materials. Next to our warranty we also have a well-trained after sales team to assist our dealer network to ensure that you can enjoy your Life Outdoor Living purchase for many years to come.


Privacy policy

LIFE Outdoor Living highly values your privacy.

With the process of information we are following the demands of the privacy legislation.

This means that:
- We clearly state which purpose the information given is been used for
- We limit our collection of personal / company information
- We will ask for permission to proces your information in case this is needed.
- We will take security measures to protect the personal / company information provided to us and demand the same for third parties doing orders for us.
- We will respect your right to view, correct or remove the information we are holding.


Use of information:
VAT information
- Telephone number
- Billing adress
- Email adress
- Payment information
- IP adres


By ordering

When you place an order with us we will use the company information for efficient handling and if needed provide the information to third parties to do so.


New Information

We could provide you with new information by email, social media and a news letter. There is a possiblity to unsubsribe from the newsletter by using the ‘unsubsribe’ button at the right bottom from the news letter page.  


Contact form and News letter

We offer the possibility to ask your questions using the contact form on our website. Hereby you will be asked to fill in some information which will be used to provide you with answers most efficiently.

Furthermore we will provide a newsletter for which you can subscribe for via the website for interesting news from our company, providing information on coming fairs and where you can meet us.


Location information

If needed for service, we could collect location information (GPS). There will be asked permission to do so if you are on our website. Furthermore services as Google or Apple could use the information for which we do not have influence on. For more information you should check their privacy statements.


Cookies

Our website is using cookies. When you visit our website for the first time it will be explained why the cookies are used. You are free t disable cookies in your browser. It could be that the website becomes less workable.


Google Analytics

We will use google analytics to keep track of the the visitors on our website. We have got a processing agreement with Google by using the information. We have not permitted Google to use Analytics information for other Google Services. We will anonymize your IP adresses.


Security Measurements

We will take security measures to prevent using information which is non-authorized.

  • Access to information will be protect using a username and pass word
  • We will make fysical measures for the systems where personal and company information is saved.
  • We will use secured connections (Secure Sockets Layer of SSL) and there with the information you provide is protected.


Track record term

The information provided will be kept in our systems until the orders are handled including garantuees. The information will be erased, unless legaly obliged, when not longer nessecary. For financial information we are legally obliged to to keep for 7 years.


Websites of third parties

The privacy policy for third parties may be different than ours and you are recommended to check their privacy policies as well.

View, correct or remove personal / company information

You could send us a request to view, correct or remove your information.

For any questions you could contact us by using the following email adress: info@lifeoutdoorliving.com



(25/05/18)